Welcome to TRAZO. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from TRAZO, you agree to these Terms. Please read them carefully.

1. General Information

• Business Name: TRAZO

• Headquarters: Guatemala

• Services: Online sales of footwear, accessories, and related products

By using our website, you confirm that you are at least 18 years old (or using the site under the supervision of a parent/guardian).

2. Orders & Payment

• All prices are listed in [insert currency – e.g., USD or GTQ] unless otherwise stated

• Prices may change without prior notice but confirmed orders will not be affected

• We accept major credit/debit cards, PayPal, and other secure payment options shown at checkout

• Payment must be completed before we process and ship your order

3. Shipping & Delivery

• TRAZO ships from Guatemala to international destinations

• Shipping costs and delivery times are displayed at checkout

• Delivery times are estimates only and may vary due to customs, couriers, or unforeseen events

• Customers are responsible for any customs duties, taxes, or fees required by their country of import

4. Returns & Exchanges

• We accept returns and exchanges within [insert timeframe, e.g., 14 days] of delivery, provided items are unused, unworn, and in original packaging

• Certain items (e.g., final sale, discounted products) may not be eligible for return

• Return shipping costs are the responsibility of the customer unless the product was defective or incorrectly shipped

• To request a return, contact us at [insert email/contact form link]

5. Product Information & Availability

• We make every effort to display products accurately (colors, sizes, details). However, variations may occur due to screen settings or production differences

• Availability of products is subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time

6. Intellectual Property

• All content on this site, including text, images, graphics, logos, and designs, is the property of TRAZO or its licensors

• You may not reproduce, distribute, or use our content without written permission

7. Limitation of Liability

• TRAZO is not liable for indirect, incidental, or consequential damages related to use of our website or products

• Our maximum liability for any claim related to a purchase shall not exceed the total amount paid for the order

8. User Responsibilities

When using our website, you agree not to:

• Provide false or misleading information

• Attempt to interfere with site security or functionality

• Use our products for unlawful purposes

9. Privacy

Your use of our website is also governed by our [Privacy Policy link], which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms are governed by the laws of Guatemala, without regard to conflicts of law. Any disputes shall be resolved in Guatemalan courts, unless local consumer laws grant you other rights.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted here with a revised “last updated” date. Continued use of the site means you accept the updated Terms.